What happens when communications fail?
Update your contact information to ensure delivery of messages:
While we cannot guarantee every message will be delivered, the system does provide immediate feedback to us. The system will identify messages undelivered due to:
- bad phone numbers or e-mail addresses
- network was busy
- no one answered phone
- line was busy
After a message is sent, a report is generated that indicates any undelivered messages. The District will attempt to send the message 1 additional time. Any undelivered messages will be noted for follow-up and we will make attempts to correct any inaccurate numbers or e-mail addresses with families impacted.